Cancellation & Refund Policy

Last Updated: 23 April 2025

Subscription Cancellation

Premium subscriptions are billed on a monthly basis. Currently, JobMail AI does not support user-initiated cancellation directly within the extension. To cancel your recurring subscription, please manage it through the payment provider you used:

• PayPal: You can typically cancel recurring payments directly within your PayPal account settings under "Payments" > "Manage Automatic Payments."
• Razorpay: Recurring payments or mandates might need to be cancelled via your bank or card issuer, or through specific Razorpay interfaces if applicable. Please refer to Razorpay documentation or your payment confirmation for details.

Once cancelled, your premium access will continue until the end of the current paid billing cycle.

Refund Policy

Due to the nature of the digital service provided, **we generally do not offer refunds** for monthly subscription payments once a billing cycle has begun or payment has been processed.

If you experience technical issues preventing you from using the premium service, please contact our support team at digistore.services@gmail.com within 7 days of the charge, and we will investigate the issue. Refunds or credits may be considered on a case-by-case basis solely at our discretion, typically only if the service was unusable due to a verifiable fault on our end.

We do not provide refunds for dissatisfaction with AI-generated content, forgetting to cancel a subscription, or unused portions of a subscription period.